[Resolved]  Yatra Online / Yatratrip.in — Money got deducted but booking isn't done

Hi

I booked a cab service in yatra.com from mobile:- [protected]. money got deducted and booking not happened.we tried to reach out to you. Due to your pathetic customer service we are not able to contact.
Please let us know when can we get our refund. Below are the details of transaction.

Your Acc XX354006 is debited for INR 3693.00 on 24-Jan-21 towards [protected]@indus. UPI Ref No[protected].
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Aug 12, 2021
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Jan 26, 2021
Yatra Online / YatraTrip.in Customer Care's response
Dear Saicharan,

Greetings from Yatra.com!

We would like to inform you that we have forwarded the request to our concerned team to initiate the refund for your booking. We would request you to please allow us 3-4 working days to further address your refund query and solicit your patience.

Regards,
Yatra Care
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    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
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    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
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