[Resolved] Yatra Online / Yatratrip.in — Money Got deducted but not got confirmation for booking | |
I have booked hotel from yatra app using my UPI for Mysore on 13-15dec stay. I paid the money using my upi and money got deducted from the account but when I opened the app there is no confirmation happened for the same. Also there is no history shown for any failure or confirmation about the same booking. I called hotel staff but they told there is no booking made with respect to my name. Please help to check this. I used [protected]@stu.upes.ac.in and phone as: [protected]. I made booking using name Sagar Jain and got deducted total amount as 6884 rs. please find the screenshot for the above issue.
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Aug 11, 2021 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Dec 10, 2020 Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We would like to inform you that we have forwarded the request to our concerned team to initiate the refund for your booking. We would request you to please allow us 5-7 working days to further address your refund query and solicit your patience. Regards, Yatra Care
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