[Resolved] Yatra Online / Yatratrip.in — Money not refunded | |||||
Dear Sir, First thing, on your site, chek in time is not mentioned correctly at the front before booking and secondly I required to book another hotel there and my room also I didnt get from the already booked hotel only with the reason of chek in time is few hours later ; they told no rooms available. SO this booking can be told as a FRAUD. Please return my money back. This is a harassment of consumer who is using yatra.com. I expect, money back as I have not used the facility for which I paid ... as well as I expect call back from you earlist. My Yatra reference number : [protected] Contact number : [protected] Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. | |||||
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+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Greetings from Yatra.com!
Regret the inconvenience caused. Our team has tried contacting you. However, failed to reach you. We have checked the details at our end and found that check-in time were shown on second screen also and on the final screen too, before you confirm the reservation.Hence, we are unable to process the refund. Hope this helps resolve your concern.
Should you need any further assistance please feel free to contact us at[protected] or email us at [protected]@yatra.com and we would be happy to assist you.
Kind Regards,
Yatra Care