[Resolved] Yatra Online / Yatratrip.in — My flight booking wherein the amount has been deducted but ticket is not booked

[Resolved] Yatra Online / Yatratrip.in — My flight booking wherein the amount has been deducted but ticket is not booked

K Kanishk Shrivastav May 7, 2022 May 8, 2022 This thread was updated on May 8, 2022

Flight No. - G8 - 168, From Patna to New Delhi, Timing: 8:25 am, The amount has been deducted from my bank account and the payment was made from my UPI ID - [protected]@ybl, but the ticket was not booked and neither any information or Reference ID was also generated. I am sharing the details of the transaction id - T2205071329060214254512, which was paid to Yatra and am also attaching the screenshot of the same. +1 photos Was this information helpful? No (0) Yes (0)
Jun 13, 2022 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support May 08, 2022 Yatra Online / YatraTrip.in Customer Care's response Dear Kanishk, Greetings from Yatra.com! We are sorry to hear about the issue you faced while making payments on our portal. As we checked and found that your amount of INR 5850.00 was auto refunded from our end on 07 MAY 2022 in the same mode of payment, as the booking was not confirmed from the airline end, kindly note Yatra takes 24-48 hours to process the refund. Further, your bank may takes 5-7 working days for the credit to reflect in your account. Regards, Yatra Care
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