[Resolved] Yatra Online / Yatratrip.in — No facility for cancellation of bus tickets | |||||
I booked tickets to mangalore from hyderabad on 26 may 2016 through yatra app .but tickets have been confirmed on 16 may 2016.immediately i tried to cancel though website but none of the portal like cancellation portal rescheduling portal are not working .i tried to reach customer namer provided by yatra [protected] but in vain.the number provider by them is not at all working.so i immediately mailed this issue to [protected]@yatra.com, [protected]@yatra.com, [protected]@yatra.com but no response received from their side. i paid 3647 of my hard earned money to this yatra people and no one is ready to adress my issue.attaching all my emails and their portal images to cancel tickets.please find them and do needful Was this information helpful? | |||||
Aug 7, 2021 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
Dear Sathya,
Greetings from Yatra.com!
Regret the inconvenience caused. Our team has contacted you and initiated the refund. Yatra.com initiates all refunds within 24 hrs of booking cancellation. The refund amount may take up to 02-07 days to reflect in your bank account.
Should you require any further assistance, please call us on[protected] alternatively write on [protected]@yatra.com.
Best Regards,
Yatra Care
Greetings from Yatra.com!
Regret the inconvenience caused. Our team has contacted you and initiated the refund. Yatra.com initiates all refunds within 24 hrs of booking cancellation. The refund amount may take up to 02-07 days to reflect in your bank account.
Should you require any further assistance, please call us on[protected] alternatively write on [protected]@yatra.com.
Best Regards,
Yatra Care
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+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Greetings from Yatra.com!
Regret the inconvenience caused. We are looking into your query and our team would respond you at the earliest. Request your patience in this interim.
Should you require any further assistance, please call us on[protected] alternatively write on [protected]@yatra.com.
Best Regards,
Yatra Care