Yatra Online / Yatratrip.in — No Refund amount credited to my bank account since 12 Oct 2020

Booking number[protected], yatra emailed me that refund has been already processed and the amount 28261.0 Rupees will get transfer to my bank account. But still the amount is not credited to my bank account, even various times I checked with Bank officers as well. There is no thread of the refund under Bank Transaction ID [protected] which yatra has provided to me. It's a pathetic process now to get my own money. Please help asap.