[Resolved]  Yatra Online / Yatratrip.in — No Refund of bus cancellation

Address:gurgaon

It has been 15 days but Yatra has not refunded any fee for SBSTC BUS BOOKING FROM DURGAPUR TO KOLKATA booking reference number[protected]. Have written and called to customer service but zero response.
SBSTC-ASANSOL - KOLKATA - AC - 07:00 (ASN DEPOT)
Durgapur
08:15 AM 30-Sep-2021 DURGAPUR, City Center Bus Terminus Durgapur, City Center, Durgapur, West Bengal 713216, DURGAPUR
Kolkata
11:45 AM 30-Sep-2021
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Oct 16, 2021
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Oct 17, 2021
Yatra Online / YatraTrip.in Customer Care's response
Hi,

Greetings from Yatra.com!

Sorry for the trouble caused. As we checked and found that your amount of INR 283.00 has been refunded from our end on 16th Oct 2021 which may take 2-7 working days to reflect in the original mode of payment. You will receive an email notification regarding the same.

Regards
Yatra Care
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    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
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