Yatra Online / Yatratrip.in — Non-receipt of refund against failed transaction for flight booking

Address:

Kolkata

Dear Sir,

This is to inform you that I have booked a round trip from Delhi to Heathrow from 28/09/2022 to 02/10/2022 with booking reference number[protected]. I have made a payment of ₹49406 through zestmoney emi with transaction ID R1611W559AE2. The emi has been approved and the money has been credited to yatra. But the booking reference number shows that yatra has not received any payment when the transaction clearly shows that payment has been credited to Yatra. They do this everytime and shift their responsibility.
Please refund my money back to my zestmoney account.

Zestmoney transaction details-
Transaction number- R1611W559AE2
Amount- Rs.49406.00
Date- 01Jun22
Time- 10:59:29.
e-mail ID- [protected]@gmail.com

Regards,
Swarnima Banerjee