[Resolved] Yatra Online / Yatratrip.in — Not confirm my booking in hotel | |||
My hotel booking ref no [protected] Yatra say confirm my booking. Ref: congratulations! Your hotel booking is confirmed booking reference number - [protected] please find your hotel voucher attached with this email. For your invoice, please login to yatra.com and visit the my account section hotel details hotel confirmation number: yat[protected] hotel palace kodaikanal check-in tue 24 May icon of moon 8 nights check-out wed 01 jun 1 rooms for 8 nights room 1 - 3 adults, child 1 room type Tripple bed Checkin time: 10-00 am checkout time: 10-00 am hotel address: muthalayar puram, annai salai, kodaikanal 624101 phone:[protected] But hotel person say your not confirm. And yatra agent mr amarnath also say you are not confirm And he say yatra not pay to me and he advice to me cancel your order. What solution my probelam? Any body help to my probelam Mohamed rafik Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. | |||
 6 Comments | |||
Comments
Yatra Online — Refund after cancellation of flight
I booked two air tickets from Lucknow to Chennai for 4.12.15 and return on 7.12.15. Reference no. 231115F37859 and 231115F69714. Flights were cancelled but refund has not been made. What should I do now?Yatra Online / YatraTrip.in Customer Care's response, May 18, 2016
Verified Support
Dear Ashish,
Greetings from Yatra.com!
Regret the inconvenience caused. We are looking into your query and our team would respond you at the earliest. Request your patience in this interim.
Should you require any further assistance, please call us on 955 5800 800 alternatively write on support@yatra.com.
Best Regards,
Yatra Care
Greetings from Yatra.com!
Regret the inconvenience caused. We are looking into your query and our team would respond you at the earliest. Request your patience in this interim.
Should you require any further assistance, please call us on 955 5800 800 alternatively write on support@yatra.com.
Best Regards,
Yatra Care
Dear Ashish,
Greetings from Yatra.com!
Regret the inconvenience caused. Refund of INR 24, 894.00 and 12, 447.00 was already initiated from our end under Yatra reference number YT15953994 and YT15956608 respectively. Would request you to contact your bank who has issued the card through which payment was done and provide the tracking ID which was provided to us by your bank. Details has been shared on your registered e-mail address with us. You can contact your bank's Grievance Cell in regards to refund not reflecting in your account.
Should you require any further assistance, please call us on[protected] alternatively write on [protected]@yatra.com
Best Regards,
Yatra Care
Greetings from Yatra.com!
Regret the inconvenience caused. Refund of INR 24, 894.00 and 12, 447.00 was already initiated from our end under Yatra reference number YT15953994 and YT15956608 respectively. Would request you to contact your bank who has issued the card through which payment was done and provide the tracking ID which was provided to us by your bank. Details has been shared on your registered e-mail address with us. You can contact your bank's Grievance Cell in regards to refund not reflecting in your account.
Should you require any further assistance, please call us on[protected] alternatively write on [protected]@yatra.com
Best Regards,
Yatra Care
Yatra.com — Paid twice
my name is honey Johney, Booking Reference Number - YT14897704, Airline PNR : BGG8NB for this ticket I paid twice, 80970 Rs please refund the amount immediately Ref no.[protected] Ref no.[protected] Dear Honey,
Greetings from Yatra.com!
Regret the inconvenience caused. Refund of INR 80, 970.00 was already initiated from our end on 10 Jul'15 under Yatra booking reference number YT14912150 . Would request you to contact your bank through which payment was done and provide the order id and bank order number which was provided to us by your bank. You can contact your bank's Grievance Cell in regards to refund not reflecting in your account. Bank details has been shared on your registered email ID with us. Request you to please go through the email and contact us in case of any further assistance required.
Should you require any further assistance, please call us on[protected] alternatively write on [protected]@yatra.com
Best Regards,
Yatra Care
Greetings from Yatra.com!
Regret the inconvenience caused. Refund of INR 80, 970.00 was already initiated from our end on 10 Jul'15 under Yatra booking reference number YT14912150 . Would request you to contact your bank through which payment was done and provide the order id and bank order number which was provided to us by your bank. You can contact your bank's Grievance Cell in regards to refund not reflecting in your account. Bank details has been shared on your registered email ID with us. Request you to please go through the email and contact us in case of any further assistance required.
Should you require any further assistance, please call us on[protected] alternatively write on [protected]@yatra.com
Best Regards,
Yatra Care
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1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Greetings from Yatra.com!
We sincerely apologize for the inconvenience caused to you. Would like to inform that your booking stands confirmed in the same hotel. Request you to please carry the hotel voucher along with the photo identity proof.
Should you require any further assistance, please call us on[protected] alternatively write on [protected]@yatra.com.
Best Regards,
Yatra Care