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Yatra Online / YatraTrip.in

[Resolved]  Yatra Online / Yatratrip.in — Not getting my Airticket Refund

Address:Delhi

I am not getting positive response from Yatra Team. In all my email they reverted that the Booking reference number is not traceable, Have share them the screen shot which clearly mentioned the Booking reference number and Trip ID however not getting any response so far.
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May 20, 2022
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Apr 13, 2022
Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We regret the inconvenience you have faced. Request you to kindly share your email id and the details of your query to enable us to check the details and assist you. Regards, Yatra Care
Apr 14, 2022
Updated by Alok k Singh Dear Yatra Customer Care Team ( Subhi & Sparsh),

I am seriously surprised that after my multiple emails to you people with all the required details, I have still not received a confirmation email from you people that i can expect my refund payment to my account in 2-3days time.

In this conversation, I have attached all 4 tickets and latest update from Indigo regarding my refund which I had cancelled and I have been chasing for a refund since last one week.

Trust me guys, If my money is not refunded by Yatra Team max by Monday (18th April) I can start escalating this case to your top management and will also notify the ministry of aviation complaint department.

This is one of the worst experiences I have getting through a reputable travel agency.

Kindly take this up on a serious note and revert me with a confirmation and timeline for my payment.

Regards,
Alok Singh

Apr 14, 2022
Updated by Alok k Singh My email id is :- [protected]@gmail.com
Verified Support
Apr 14, 2022
Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We would like to inform you that we are looking into your concern and will get back to you with an update via email/call with in 24-48 hours. We appreciate your patience in this. Regards, Yatra Care
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    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
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