[Resolved] Yatra Online / Yatratrip.in — Not received Yatra Cancellation Protection Document

[Resolved] Yatra Online / Yatratrip.in — Not received Yatra Cancellation Protection Document

V vishalbishu from Patna, Bihar Mar 17, 2022 Mar 17, 2022 This thread was updated on Mar 17, 2022

YATRA REF NUMBER[protected] I had booked a flight ticket from Yatra for Jaipur to Patna scheduled on 26th of March, 2022. I had also checked Yatra's Cancellation Protection so that in case of cancellation, I may receive my refund back . Due to unforeseen circumstances, I had to cancel the ticket but I saw that I didn't receive any policy document on mu email for claiming the amount from insurance company. Kindly provide assistance in this regard as soon as possible. +1 photos Was this information helpful? No (0) Yes (2)
Mar 17, 2022 Complaint marked as Resolved I contacted the customer support by calling on +919555800800 and requesting them to email me the required documents for claiming the amount. Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Mar 17, 2022 Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We would like to inform you that to claim the refund of cancellation charges, customer must register their claim online by visiting the link www.libertyinsurance.in or call Liberty General Insurance helpline number[protected]. Please find below the policy number for your booking. Regards, Yatra Care Liberty Insurance policy number: [protected]
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