[Resolved] Yatra Online / Yatratrip.in — pathetic service | |
I am planning a family trip to malaysia/thailand for which 70% of the payment already made. But the service is so bad, the fellows are not responding to my mails. The mobile no. S provided by them are switched off, the guy who transfers the call (Sabyasachi his name) refused to transfer the call just because he could not pronounce my name even after five attempts. And his audacity is that he says there is no issue if i complain. The wrong invoice which was promised to me that it would be corrected in one day is not done even 10 days after making the payment. I can easily foresee the quality of my trip, right now that most of the payment is made i can't cancel this. But i will never take the service of yatra again. Was this information helpful? | |
Apr 2, 2018 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Feb 22, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Amitabh, Greeting from Yatra.com! We regret the inconvenience cause to you. Request to kindly share your Yatra booking number for us to assist you. Thanks Yatra Care Verified Support Feb 25, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Amitabh, Greetings from Yatra.com! We hereby would like to remind you to share the required details. This will enable us to assist you in resolving your concerns. Regards Yatra Care Verified Support Mar 01, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Amitabh, Greetings from Yatra.com! We hereby would like to remind you to share the required details. This will enable us to assist you in resolving your concerns. Regards, Yatra Care Verified Support Mar 02, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Amitabh, Greetings from Yatra.com! We are changing the status of this post to “Resolved” as we have not received any response from your end. For any further queries please feel free to connect with us. Warm Regards Yatra Care | |
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