[Resolved]  Yatra Online / Yatratrip.in — Payment deducted but booking not done

I booked a flight round trip from Delhi to Mumbai (31st March to 9th may) through yatra and paid using Paytm. Money has been debited from my paytm successfully and paid to yatra but my trip hasn’t been booked. This is highly terrible service. I want immediate assistance with this.
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Booking id used- [protected]@gmail.com
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Apr 7, 2022
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Mar 06, 2022
Yatra Online / YatraTrip.in Customer Care's response
Dear Ashita,

Greetings from Yatra.com!

We are sorry to hear about the issue you faced while making payments on our portal. Request you to kindly share the email ID used at the time of booking for us to check and assist you.

Regards
Yatra Care
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    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
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