[Resolved] Yatra Online / Yatratrip.in — Payment Deducted but tickets not booked

[Resolved] Yatra Online / Yatratrip.in — Payment Deducted but tickets not booked

A Abdul Shabeer Feb 22, 2022 Feb 23, 2022 This thread was updated on Feb 23, 2022

Hi, I booked a trip from Hyderabad to Coimbatore on Feb 21 2022. Journey date is 27th Feb 2022. My payment was made through Gpay UPI method. Payment was debited from my account and the ticket is not booked and I also didn't get the booking reference number also. I checked with GAPY customer care, they have confirmed that there is no issue from their side. Got the same confirmation from bank also. They asked to check with Merchant. As, I have my flight soon, can you help me out on this. Please refund the amount soon so that I can book the tickets again. Its very urgent Attaching details below, Registered email ID - [protected]@gmail.com Amount - Rs 8909 Hyderabad to Coimbatore on Feb 21 2022 Please find attached the screenshot o[censored]PI payment. Help us out at the earliest Thank you +1 photos Was this information helpful? No (0) Yes (1)
Mar 27, 2022 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Feb 23, 2022 Yatra Online / YatraTrip.in Customer Care's response Dear Abdul, Greetings from Yatra.com! We thank you for your patience. As we checked and confirmed that aforesaid transaction could not go through successfully. The amount will be auto reversed by your bank. We request you to check with your respective bank. We hope that above information will suffice the purpose. Regards Yatra Care
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