[Resolved]  Yatra Online / Yatratrip.in — Payment done however no booking from yatra is showing in my yatra app

I used yatra app to book my ticket from bagdogra to Mumbai for 29th Jan money got debited from my card however am unable to see any booking confirmation or acknowledgement from yatra for the transaction I made. I called my bank they say the amount is already send from their end to yatra.. no customer care phone number is provided by yatra I wrote email to them but just recieving automated messages from yatra to how to check refund status etc..kindly contact me urgently and send me my money 12176 rupees back