[Resolved] Yatra Online / Yatratrip.in — Payment got deducted but tickets not booked | |
I tried to book tickets from Bangalore to Goa and Goa to Bangalore from yatra and payment got deducted and due to some technical issues from yatra tickets didn’t get booked. I tried to reach out to them with several mails. But I have not heard back from them. It’s not a small amount. It is RS 15000. I don’t know why they have opened business if their Customer support sucks
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Aug 10, 2021 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Feb 12, 2021 Yatra Online / YatraTrip.in Customer Care's response Dear Ms. Borkakoty, Greetings from Yatra.com! With reference to the below email under booking reference number[protected] We would like to inform you that your refund of INR 15129 was already processed on 9 feb’21 from our end in the same mode of payment through which you have made the booking. Further, private sector banks may take 2-3 working days and public sector banks may take up to 7 working days to credit the amount into your account. Thank you for your patronage and co-operation. Regards Yatra Care | |
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