Yatra Online / Yatratrip.in — Payment made booking not confirmed

Website:yatra.com

I had made a booking ( Indigo Flight - Delhi to Kolkata - 2 Pax dt 25th October 2023 ) at around 4.15pm today. Payment 17294/- has already been deducted from my bank account. The Flight booking Reference no is[protected]. On contacting customer care at[protected] immidiately, i was told that the matter shall be resolved within 3 hours and i shall get a call and email. Bit i have not received anything till now. I tried contacting customer care number, but the response is that the executives are available upto 6.00pm only.
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Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
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Hi, Greetings from Yatra.com! We regret the inconvenience, please kindly share your email address used at the time of booking for us to check and take it further. Regards Yatra Care

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    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
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