[Resolved]  Yatra Online / Yatratrip.in — Poor customer service

I have constantly been trying to connect with Yatra support. They have simply been ignoring my emails. All the numbers available online don’t work either. Their support team is absolutely non responsive.

I have spoken to the Go first customer representative and he assured me a complete refund is provided for any cancellations made within 24 hours of booking.

However, Yatra is intentionally wasting this crucial time. Need help with this!
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Apr 26, 2022
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2022
Yatra Online / YatraTrip.in Customer Care's response
Hi, Greetings from Yatra.com! We regret the inconvenience you have faced. Request you to kindly share your Yatra booking reference number and email id to enable us to check the details and assist you. Regards, Yatra Care
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    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
    View all Yatra Online / YatraTrip.in contact information