[Resolved]  Yatra Online / Yatratrip.in — Refund did not intitate for a cancelled ticket

I booked two flights on 5th and 6th Nov 2020 respectively and cancelled on the same day for which the refund has not been initiated yet. I have sent emails multiple times and already raise one complaint with no response from yatra. The reference number are[protected] and[protected]. I have lodged FIR also at the Cyber crime department.
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Aug 9, 2021
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
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Hi, Greetings from Yatra.com! We would like to inform you that we have forwarded your concern to our team, they would have the details checked and process the refund. Kindly allow us 5-7 working days. Request your patience in the interim. Regards, Yatra Care

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    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
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