[Resolved]  Yatra Online / Yatratrip.in — refund for bus ticket

My money has been deducted two times while booking bus ticket on[protected] on same bus by yatra mobile app but i didn't get any mail or message regarding ticket confirmation. Neither in booking section it was showing any upcoming schedule of yatra app.

I am attaching screenshots for two times successful transaction. Kindly refund my deducted amount of 815+815 = 1, 630 immediately.
+1 photos
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Aug 19, 2021
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Aug 14, 2020
Yatra Online / YatraTrip.in Customer Care's response
Hi Mubeen,

Greetings from Yatra.com!

We regret the inconvenience caused. We would want to inform you that your refund amount INR 815.00 + 815.00 is under process. We would request you to kindly allow us 10 working days for the refund process.

Regards
Yatra Care
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