[Resolved]  Yatra Online / Yatratrip.in — Refund for cancelled air tickets did not come

Address:Gurugram

Hi,

I booked flights on 3rd Nov and 4th Nov from Yatra app and cancelled the flights on the same day. I got intimation email from Go Air and Indigo regarding the refund and also got the refund reference number from Yatra but the refund did not come yet. I have send 7-8 emails to Yatra support with no reply from them. Requesting you to kindly look into the matter.

Regards,
Aditya
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Aug 12, 2021
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Dec 11, 2020
Yatra Online / YatraTrip.in Customer Care's response
Hi, Greetings from Yatra.com! We would like to inform you that we have forwarded your concern to our team, they would have the details checked and process the refund. Kindly allow us 5-7 working days. Request your patience in the interim. Regards, Yatra Care
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    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
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