Yatra Online / Yatratrip.in — Refund not initiated[protected]

I want assistance with my cancelled one way flight from jaipur to bangalore on 30 aug'20.
Reference no:[protected]

I cancelled my flight through yatra.com on 30 aug'20 however i do not received the cancellation amount it's been 18 days no response
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No reply so far it's been month
Yatra Online / YatraTrip.in Customer Care's response, Oct 12, 2020
Verified Support
Dear Neeraj,

Greetings from Yatra.com!

We regret the inconvenience caused. As checked and found under PNR BLGD6A the passenger was no-show and under PNR XIEQHP the booking was canceled as per the applicable charged INR 7000.00 and the balance amount INR 3736 is under the airline credit shell. We would request you to kindly shared the airline full refund email for us to take it further.

Regards
Yatra Care

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