[Resolved]  Yatra Online / Yatratrip.in — Refund not processed

This is in regards to my booking[protected]. Airline cancelled my flight and processed the refund instantly, but yatra has been sitting on it for over three weeks now. There is no way to contact yatra, except chat where you get automated response saying, payment will be processed within 2days and this is the same response I get for 3weeks now, but the payment still is not processed. When sent an email I once got a response I will get the payment within 10 business days. And now it has crossed 10 business days mark as well and no payment has been received, nor any one responds to my email. On the pretext of pandemic, yatra is taking advantage of hard earned money of people. Very shameful, more reasons to move to other aggregators. Very disappointed