Yatra Online / Yatratrip.in — Refund of flight booking | |
We had made Indigo flight bookings for the first week of may 20 through Yatra.com. However due to Covid the flights were cancelled and on 11 Nov 20, Indigo has done full refund of booking to Yatra.com. Proof of refund is available on their website. However its been a month, we have not received any refund or response from Yatra.com. This is causing severe mental agony and we want to take stringent legal actions if not resolved. Was this information helpful? | |
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Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. | |
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Yatra reference no. [protected], [protected], [protected], [protected]
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Yatra Online / YatraTrip.in Customer Care's response, Dec 11, 2020
Verified Support
Hi, Greetings from Yatra.com ! As we checked you were already in contact with our support team related to your concern/query and required information/ details were shared with you. Should you require any further assistance feel free to write back on the same email thread for our team to check and assist you better. We would like to keep you informed that we are experiencing high volume due to COVID-19 kindly expect a delay in response. Regards, Yatra Care
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