[Resolved] Yatra Online / Yatratrip.in — Refund of tickets booked on 17.01.20 | |||
I had booked tickets(The booking reference number YT[protected] on 17.01.20 for travel on 20.06.20. The airline cancelled the flight due to Covid restrictions. Since June following up with Yatra.com for refund of tickets. Every mail was responded with the refund will be credited in your account in 7 to 10days. Later on October 13th posted my grievance on this FB page, i was asked to furnish bank details, the same was mailed to customer care. But till date the refund has not been credited. Its been so long Yatra has not cleared this issue. I had also booked few tickets with other travel agency, they had refunded the same in July 2020 itself. Was this information helpful? | |||
Aug 12, 2021 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Jan 23, 2021 Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! As we checked you were already in contact with our support team related to your concern/query and required information/ details were shared with you. Should you require any further assistance feel free to write back on the same email thread for our team to check and assist you better. Regards, Yatra Care
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+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Greetings from Yatra.com!
This is in reference to your query dated 11/01/21 under booking reference number[protected] .
We would like to inform you that we have shared the NEFT details with the concern team and refund will be initiated within 15days from our end.
Please feel free to get in touch with us for further assistance.
We thank you for your patience and patronage.
Note: Please do not amend the subject line while replying.
Regards,
Dattatray Shelar