Yatra Online / Yatratrip.in — Refund request :[protected]

This is with regards to refund request under booking reference number[protected].Airlines had refunded me an amount of Rs 1696 and Yatra had deducted a service fee of around Rs.1600.Kindly note that while booking there was no communication from your end that you will be debiting the service fee.Also I wish to make you a point that Rs.1600 deduction as a service fee by a travel agent is an uncommon practice and most travel agents are returning the full refund. For your information, I had also booked tickets through cleartrip and ixigo and I got full refund in a hassle free manner. I feel that I was being charged heavily.Request to refund my amount.