[Resolved] Yatra Online / Yatratrip.in — Refund Request Yatra ref[protected]

[Resolved] Yatra Online / Yatratrip.in — Refund Request Yatra ref[protected]

R Rajatadvaitin from GHAZIABAD, Uttar Pradesh Feb 19, 2022 Feb 20, 2022 This thread was updated on Feb 20, 2022

"I booked direct flight on 14.02.2022 to travel on 15.02.2022 from chennai to New delhi but due to seat unavailability you shifted the same to connected flights via Mumbai without any intimation to myself, which is not correct and ethically wrong, that is why I cancelled the ticket and booked another ticket through some other vendor. Amount of INR 6, 146.98 has only been paid as refund in place of full ticket amount which is approx INR 14, 000. there was no fault from my end so plz pay my refund in full." If you did not find my claim as correct then plz mention the email id or contact no of the person/concern where I can escalate the issue. Hoping to hear from you soon. Rajat Bhardwaj Mob [protected] Was this information helpful? No (0) Yes (0)
Mar 26, 2022 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Feb 20, 2022 Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We would like to inform you that the booking has been confirmed as per the search and selection made online by the user and the flight details is always shown to the customer on the "Review flight Details" page before entering the Traveler Details. We regret to inform you that the full refund on this would not be possible from our end. Regards, Yatra Care
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