[Resolved]  Yatra Online / Yatratrip.in — refund status for air ticket reference no [protected]

Yatra flight cancellation amount is not refunded after 3 months. Indigo is not responding and directing to yatra, however there are no correspondence available to reach yatra customer service executives. Please help.
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Aug 12, 2021
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2020
Yatra Online / YatraTrip.in Customer Care's response
Hi, Greetings from Yatra.com! As per records, your booking has been cancelled and Indigo Airline has credit the entire amount as a credit shell under Customers current PNR (hence no money will be refunded to original mode of payment). The credit shell will be utilized to create a new booking for same passengers. The fare difference will be applicable (If any). Regards, Yatra Care
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