[Resolved] Yatra Online / Yatratrip.in — Refund the money PNR: ITSWWI

Kishor S Pardeshi

from Pune, Maharashtra

Jan 29, 2022

Address:

Sy. No. 8/2, Yashwant Nagar, kharadi Road, Pune-411014, in front of Radisson Blu hotel

Dear Sir/ma'am
Please go through below mail reply received from the Air Asia and arrange return back my money as earliest possible.

Pertaining to your request for booking PNR: ITSWWI, I am happy to inform you that your full refund request has already been processed. Kindly reach out to your respective travel partner for the next steps on your request which was processed on 31st May 2022, of amount 5, 138INR.

Thanks

Regards,
Kishor Pardeshi
Cell- [protected]
kishor[protected]@gmail.com

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Mar 3, 2022

Complaint marked as Resolved

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

Verified Support

Jan 29, 2022

Yatra Online / YatraTrip.in Customer Care's response Dear Kishor,

Greetings from Yatra.com!

We would like to inform you that the Airline has given a refund for this PNR. Please claim your refund online on Yatra Portal by following the below steps. This will enable us to initiate your claim request from the Airlines for your refund.

Step 1: Click the link to login into Yatra My bookings section. - secure.yatra.com/manage-bookings/allbookings#/list
Step 2: Click on the "Check Refund Status" Button against PNR
Step 3: Click on the given link to claim your refund. (highlighted in yellow color)
Disclaimer: Promotional Discount, Yatra Convenience fee & Insurance charges are non-refundable.

Regards,
Yatra Care

Jan 29, 2022

Updated by Kishor S Pardeshi No Records Found, Please Suggest to proceed further & get refund as earliest.

Verified Support

Jan 30, 2022

Yatra Online / YatraTrip.in Customer Care's response Dear Kishor,

Greetings from Yatra.com!

We would want to inform you that we had forwarded your details to our team to check and do the applicable refund, request you to kindly wait for 5-7 working days.

Regards
Yatra Care

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Comments

Kishor S Pardeshi

from Pune, Maharashtra

Jan 29, 2022

The window shows - No Records Found

Please check & suggest, requesting you please arrange to refund as earliest PNR: ITSWWI

Kishor S Pardeshi

from Pune, Maharashtra

Jan 30, 2022

Thanks for attending my complaint on priority, Hope I will get back refund amount as earliest.

Thanks & regards,
Kishor Pardeshi
[protected]

Yatra Online / YatraTrip.in Customer Care's response, Jan 30, 2022

Verified Support

Dear Kishor,

Greetings from Yatra.com!

We would want to inform you that we had forwarded your details to our team to check and do the applicable refund, request you to kindly wait for 5-7 working days.

Regards
Yatra Care