Yatra Online / Yatratrip.in — Refunds awaited

PNR no - Q695VS - Prerna Mohatta, Virraj Mehta, from chennai to jaipur, dated 4/04/2020 was cancelled due to covid - we have not received the refunds still ??

PNR no - Z9VKHW - kunal mehta from chennai to jaipur, dated 4/04/2020 was cancelled due to covid - we have not received the refunds still . Have mailed them regularly every day from last 5 months
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Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
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Hi, Greetings from Yatra.com! We would like to inform you that your flight with Go Air has been cancelled by the Airline and they have protected your ticket and fare for future travel and you can do the re-booking through self-service on GoAir App/website goair.in under the “Manage Booking” option by using the booking reference (PNR) of your original booking. You can reschedule the travel for the same passenger for any sector without paying any rescheduling fee. However, fare difference if any will be applicable. Regards, Yatra Care

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    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
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