Yatra Online / Yatratrip.in — Unconfirmed Booking under Yatra Reference Number[protected]

Yatra Online / Yatratrip.in — Unconfirmed Booking under Yatra Reference Number[protected]

A Aashka Kapadia Sep 24, 2023 Sep 25, 2023 This thread was updated on Sep 25, 2023

I tried to book a flight from Sharjah to Surat on Yatra.COM (Yatra Reference Number[protected]. I used UPI to pay, but after making the payment, the website didn't update, and my money was deducted from my account. The website says my ticket isn't confirmed, and it's still pending. It's been over 24 hours, and I've tried calling customer service at[protected] between 09:00 and 18:00, but I couldn't get through. I want to know if my ticket will eventually get confirmed or if I should book another one. Also, what will happen to the money that was taken from my account? Currently, I cannot apply for cancellation or refund for this booking. Kindly help. +3 photos Was this information helpful? No (0) Yes (0)
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
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Yatra Online / YatraTrip.in Customer Care

from Gurgaon, Haryana

Sep 25, 2023

Verified Support

Hi, Greetings from Yatra.com! According to our records, we have been in touch with you and confirmed your booking, and sent the e-ticket to your email address. Regards, Yatra Care

Yatra Online / YatraTrip.in Customer Care

from Gurgaon, Haryana

Sep 25, 2023

Verified Support

Dear Aashka, Greetings from Yatra.com! As checked and found that against the Yatra booking reference number[protected] the booking status is confirmed and the e-ticket has been shared on your registered email address. Regards Yatra Care