[Resolved] Yatra Online / Yatratrip.in — USA-India Flight not refunded after 6+ months | |
I had booked a ticket with Yatra.com for July 2020 to fly from Atlanta to Mumbai in United Airlines and due to Covid United canceled the flights. I requested the refund on May 14th 2020 from yatra.com and also called United to ensure I will get my refund. Since then I have been following up with Yatra.com and everytime I just get a canned response that United has delayed the refund (which I dont believe). Even after escalation on yatra.com's contact us portal, I am getting the same canned response. On top of which yatra.com has no call in number for international flights on their site now, so there is no way for me to talk to any one at yatra.com as well. I am stuck here 6+ months after my cancelation and my 2 lac are stuck with Yatra.com. Was this information helpful? | |
Aug 9, 2021 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. | |
 2 Comments | |
Comments
Hi, Greetings from Yatra.com! We would request you to kindly share your Yatra booking reference number to enable us to check the details and assist you. We would like to keep you informed that we are experiencing high volume due to COVID-19 kindly expect a delay in response. Regards, Yatra Care
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