Yatra Online / Yatratrip.in — world association of newspapers yatra booking failure & refund - booking reference :[protected]

Address:

WAN-IFRA South Asia Pvt Ltd, #54, 3rd Floor,, SIET Admin building, KB Dassan road,, 600018

World association of newspapers — yatra booking failure & refund - booking reference :[protected]

1 review
Wan-ifra south asia pvt ltd, #54, 3rd floor,, siet admin building, kb dassan road,, chennai, chennai district, tamil nadu, india
Prabhu natrajan on may 16, 2019 mark as resolved

Hi

I booked a ticket to chennai to colombo in yatra for 11169/-. Even though transactio0n was successful friom bank side, i dint get the confirmed ticket for more than hours, then i called the customer for for 5 times with 2 hours of interval between each, every time i was given fake commitment that they will call me back as the system doesn’t has any information.

I am literally fed up with yatra service. My gift vouchure of 10000 is redeemed but ticket confirmation failed, after calling customer care they said they will call back and confirm the status and i will be able use the gift voucher with in minutes. But when i tried after 8 hours also its not working, they are asking me to call in touch with bank. If i call bank they say its a successful transaction from their end, so they cant refund unless yatra write to them.

I have all the call recordings and reference numbers. Also later at one stage customer support people b started dis continuing my call just like that.