[Resolved] Yatra Online / Yatratrip.in — Wrong booking by yatra.Com | |||||
Sir, i have booked one ticket from ccu to blr to ccu on 10/11/12, but some problem by yatra authority booking is not confirmed. Then later a call coming from yarta call center named mr. Imran, he told me that the booking pnr is not confirmed and he re-book the ticket, but he mistake mr. Instated of mrs. The passenger actual name is mrs. Jayanti kabiraj but yatra is done mr. Jayanti kabiraj. So please help me as soon as possible. Ccu to blr - 26/11/16 pnr - hg0ew pax name - jayanti kabiraj air india - ai-771 economy yatra ref no.[protected] ph - [protected] / [protected] please solve this matter before my journey. Was this information helpful? | |||||
Dec 14, 2016 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Nov 13, 2016 Yatra Online / YatraTrip.in Customer Care's response Dear Jayanti, Greetings from Yatra.com! Regret the inconvenience caused. As per our records, your booking stands cancelled and refund has been initiated. Refund will take 2-7 working days to reflect in your account. Should you require any further assistance, please call us on[protected] /[protected]. For holidays please call on [protected]. Alternatively, write on [protected]@yatra.com Best Regards, Yatra Care | |||||
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