[Resolved]  Yatra Online / Yatratrip.in — wrong deductions instead of full refund for my flight cancelled due to covid-19 outbreak

Address:

India

I had 2 flight booking for a flight on 23rd may and return in july from new delhi to san francisco. My flight was cancelled because of covid 19 outspread. I asked the agency to refund my amount. They took nearly 6 months in refunding my amount. Thru out this tenure of waiting i was always assured by the airline as well as yatra that i will be getting a full refund on my booking. But now when after 6 months i finally got my refund then there i can see the deductions being done in name of airline cancellation charges for k3 tax as non refundable and yatra convienience fees of 2887 (Thou in my booking this fees ia only 1399) but they charging me excess qnd looting me. Instead of compensating me with the interest on my amount which they withold with them for good 6 months. They are penalising me unnecessary. Please help me to get my full refund back along with bank interest loss on my money for 6 months.