[Resolved] Yatra Online / Yatratrip.in — yatra.com do not refund money or take any action. | |||||
Sir, I want to inform you that i booked a bus ticket on date[protected] from varanasi to raipur (Chhattisgarh) for two people from yatra.com. Ticket cost me 1680.00 I had to book a car and go to varanasi from my home district mirzapur that cost me 2000 rs. After reaching there, i contacted the operator, vidhan tours and travels and they told me that no bus is running to raipur currently after lockdown. Because of yatra.com i had to face trouble and inconvenience and i had to lose 2000 rs of my travel. I filed complaint to yatra.com through email about this, but the do not refund my money till today. No customer care number to reach and no response from support emails. Please take appropriate action against them, they are cheating with us Please file my complaint against yatra.com as soon as possible and take necessary action to refund my whole amount. I am attaching my e-ticket for your reference. Was this information helpful? | |||||
Aug 7, 2021 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Aug 14, 2020 Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We regret the inconvenience caused. As checked and found that your refund of INR 1680.00 was processed from our end on 13th Aug 2020 in your same mode of payment. Yatra takes 24 hours to process the refund, if payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account. Thanks, Yatra Care | |||||
Add a Comment | |||||
80%
Complaints
2577
Pending
347
Resolved
1923
+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Post your Comment