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Yatra Online / YatraTrip.in

[Resolved]  Yatra Online / Yatratrip.in — Yatra.com flight booking issue

I have booked flight ticket on 19th march 2022.
Flight from dehradun to AHMEDABAD scheduled on 17th may.
MY Money got deducted from bank but I didn't received any confirmation mail or message from yatra.com
I tried to reach to support team but not much luck.
Please find attached snap for transaction ID reference.

I request yatra.com to Kindly confirm with flight booking status or refund me my money.

Regards,
Unnati Prajapati
+1 photos
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May 9, 2022
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2022
Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We regret the inconvenience you have faced. Request you to kindly share the email id used for making the booking to enable us to check the details and assist you. Regards, Yatra Care
Mar 22, 2022
Updated by [email protected] Email ID : [protected]@gmail.com
Verified Support
Mar 23, 2022
Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We would like to inform you that we have forwarded the request to check the payment status and will get back to you with an update with in 24-48 hours. Please note if the amount is charged to us the same will be refunded from our end. We appreciate your patience in this. Regards, Yatra Care
Verified Support
Mar 23, 2022
Yatra Online / YatraTrip.in Customer Care's response Hi, Thank you for your patience. We would like to inform you that your amount of INR 4189.00 has been refunded from our end in the same mode of payment, kindly note Yatra takes 24-48 hours to process the refund. Further, your bank may take 5-7 working days for the credit to reflect in your account. Regards, Yatra Care
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    Yatra Online / YatraTrip.in Phone
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    +91 12 4437 5318
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    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
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