Dear Sir / Madam,
I am writing to you to raise an issue about: Airline Tickets and Fares
The issue that I have experienced was: I tried booking domestic flight from Hyderbad to Chandigarh on 05th May in yatra App. Booking was not confirmed though amount got debited from my account. Since no customer care contact number, I mailed to yatra support team. I have even enclosed the payment details but still no proper response or update on my refund. Please find complaint details below
'YA:31369083' Yatra domestic flight ticket not booked but amount debited from account !
Booking reference number[protected]
Date of Transaction : 05th May 2022
Payment mode (Credit Card/Debit Card or net banking) : NetBanking
Bank Name : HDFC Bank
Amount Charged : 2084
Zest Money EMI : 6000
Total Amount : 8084
Transaction reference provided by bank : IBIBO-[protected]/www.yatra.com/
It occurred on: 05/05/2022
Looking for refund immediately. If any clarification required, ask them to reach me immediately.
I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.
I got mail response 7 - 10 Days Working day refund initiate but till today around 16 days 21.05.2022 refund not done kindly refund amount.
Yours faithfully,
Sadhik
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This is to inform you that I have booked a round trip from Delhi to Heathrow from 28/09/2022 to 02/10/2022. I have made a payment through zestmoney emi and I have also paid a sum of ₹4406. The emi has been approved and the money has been credited to yatra. Where is my booking reference number? Where is my e-ticket?
Debit card transaction details-
Transaction number- 564187
Amount- Rs.4406.00
Date- 01Jun22
Time- 10:59:29.
Please send me my booking details as soon as possible.
Regards,
Swarnima Banerjee