Yatra Online / Yatratrip.in — Yatra ticket, liberty insurance document not provided
V
vibhor-sri
Jan 22, 2022
Jan 23, 2022
This thread was updated on Jan 23, 2022
I had purchased CANCELLATION PROTECTION with my air-tickets (Booking Ref No.[[protected]] and Ref No. [[protected]] but did not receive the POLICY DOCUMENT. I will need the CANCELLATION PROTECTION POLICY DOCUMENT to claim reimbursement of cancellation fees, if I cancel my tickets. Please send me the document immediately. I did not receive it when I booked my tickets nor is it available for download on your website.
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Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
We would request you to kindly share your Yatra booking number again and registered email ID for us to check and assist you as shared booking reference no is protected.
vibhor-sri's [Complaint's author] reply, Jan 25, 2022
Hi Yatra team, thank you for responding. I have 2 booking covered under cancellation. I didn't receive any policy document for both. Booking IDs are 1212210102750 and 1511210113233. My registered email address is [email protected]. Thank you
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Greetings from Yatra.com!
We would request you to kindly share your Yatra booking number again and registered email ID for us to check and assist you as shared booking reference no is protected.
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