[Resolved]  Yatra Online / Yatratrip.in — Yatra Took Refund of my ticket from Airlines and not giving back to me even after months of follow ups

Address:

1101-1103, 11th Floor, Tower-B, Unitech Cyber Park, Sector-39, Gurgaon, Haryana 122002

This is regarding refund of E ticket no[protected] which yatra has processed from its own and taken refund from Air India and not processed amount to me and not even informed me that they have taken refund of the ticket.

This ticket was originally booked from Yatra for travel of delhi to Chicago and Chicago to delhi in 2020 which we could not use due to lockdown and rescheduled it for 2021 from AIR INDIA office for following dates:

Traveler details- Shri Bhagwan tyagi

16 March 2021 - Delhi to Chicago
23 Jul 2021 - Chicago to Delhi

My father Shri Bhagwan tyagi boarded the flight on 16 March 2021 successfully. when I called Air India in may 2021 to change the travel date of 23 July 2021 which is scheduled from Chicago to delhi, it was informed by Air India representatives that Yatra has already taken refund for this ticket.

I have mailed no of times called numerous times but they just tell wait 3-5 days and all. They just sitting on my money from months and harrasing their customers.

Please do the needful and request to give directions to Yatra to give refund and also have to pay for mental harrasement also.