[Resolved]  Yatra Online / Yatratrip.in — Hotel booking gone miserably wrong

Address:	400064
Website:	www.yatra.com

Dear yatra,

I hereby write to bring to your notice that I, ishparkash singh booked a homestay at Tarkarli from 25/03/2016 to 27/03/2016 and the experience i had was much more than just miserable as the photos posted by yatra on the site were no way near the actual place that was alloted to me at tarkarli . First of all the address given was improper and it took me almost an hour and a half to get to the place and that too after i managed a call to yatra people from a place where there was hardly any connectivity . But once I entered the room it was nothing but a dharamsala whereas pictures uploaded on your site portrayed it as a starred place . On contacting the yatra people regarding the issue they asked me to upload the pictures but how could i upload the pictures where there was hardly any connectivity still i tried and failed and they after mentioning on the call that they would certainly call me back after 15 or 20 minutes, they never did and i had to stay in there with my group which was quite insulting infact and you be rest assured that i wont be taking a back on this issue until and unless the justice is served . You people had ruined my trip and its You who are going to pay for it, NOT ME . My reference No was [protected] booking for TG STAYS TARKARLI, MALVAN MAHARASHTRA .
Since my trip has been done and dusted all i want is you refunding my money back to my account no cashbacks nothing else i am certainly filing a case against you along with the proofs of the pictures that you people upload and make a fool out of your customers.

Thanks with regards
Ish singh
Contact : [protected]