[Resolved] Yatra Online / Yatratrip.in — Payment not received | |||||
Reference number: [protected] I tried to book ticket from yatra.com but not able to success and got below msg "Dear Customer, In case you have already received an email confirmation for your booking, ignore rest of the email. If, however, you were unable to complete your booking (Reference number: [protected]) due to payment failure, please Click here to complete your booking" when I tried to contact customer support the told the the not receive payment from bank Then I ask from bank and got the below reply PRN (Payment Reference Number) is[protected] "I understand that the payment processed for Rs. 10, 264.00 on[protected] is debited from your account and the PRN (Payment Reference Number) is[protected] and the payment information was sent to the bille" But now I am trying to reach yatra support but no body reply Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. | |||||
 6 Comments | |||||
Comments
Dear Shivanand,
Greetings from Yatra.com!
Would like to inform that payment has not been charged from our end. Request you to please contact your bank for the same.
Should you require any further assistance, please call us on[protected] alternatively write on [protected]@yatra.com.
Best Regards,
Yatra Care
Greetings from Yatra.com!
Would like to inform that payment has not been charged from our end. Request you to please contact your bank for the same.
Should you require any further assistance, please call us on[protected] alternatively write on [protected]@yatra.com.
Best Regards,
Yatra Care
Dear Venkateshwar,
Greetings from Yatra.com!
Regret the inconvenience caused. Would request you to please share your Yatra reference number and we will be happy to assist you.
Should you require any further assistance, please call us on[protected] /[protected]. For holidays please call on [protected]. Alternatively, write on [protected]@yatra.com
Greetings from Yatra.com!
Regret the inconvenience caused. Would request you to please share your Yatra reference number and we will be happy to assist you.
Should you require any further assistance, please call us on[protected] /[protected]. For holidays please call on [protected]. Alternatively, write on [protected]@yatra.com
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+91 95 5580 0800 [Customer Support]
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+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Greetings from Yatra.com!
Regret the inconvenience caused. Would request you to please share your email address as we are unable to locate your booking from the above mentioned details.
Should you require any further assistance, please call us on[protected] alternatively write on [protected]@yatra.com.
Best Regards,
Yatra Care