[Resolved] Yatra Online / Yatratrip.in — Regarding cancelling my trip | |||||
I have mailed yatra team so many times, however i dont receive any reply from them. Before booking they used to call me 1000 times. Now they dont even pick call forget about replying to mails I had booked holiday package and because o[censored]navoidable circumstances have to cancel it. Yatra people are not reverting and replying to my situation with possible solutions. I asked them to convert my international trip to domestic, they are again not doing that, at least call me and resolve it once and for all. I am hanging now. Because of them i am not able to plan my journey I hope someone from the social media team looks at it and reverts. This was first time i used yatra for my travel. My trips will keep happening. However, after this incidence how do i give them chance to plan my travel.. Very disappointing experience. Was this information helpful? | |||||
Nov 25, 2016 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Oct 25, 2016 Yatra Online / YatraTrip.in Customer Care's response Dear Customer, Greetings from Yatra.com! Regret the inconvenience caused. We request you to please share your Yatra booking reference number to assist you further. Should you require any further assistance, please call us on[protected] /[protected]. For holidays please call on [protected]. Alternatively, write on [protected]@yatra.com Best Regards, Yatra Care | |||||
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