[Resolved] Yatra Onlinera — Flight cancellation failed | |||||
I am Judith Zopari, a frequent customer of Yatra.com. I booked Flight ticket through Yatra on November 28, 2015 (Reference no. 281115f56743 ; PNR - jkfon) as a Guest user in an email id of [protected]@ymail.com. Because of some problems i tried to cancelled my Flight ticket but their system didn't allowed for cancellation. So, i tried to contact Customer care but i didn't find any and sent email but still not yet answer me. CAN YOU PLEASE HELP ME SINCE Rs.4088.00 IS A BIG LOST FOR A STUDENT LIKE ME. MY EMAIL ID IS johnvanlal.[protected]@gmail.com, PLEASE RESPOND IMMEDIATELY Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. | |||||
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+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Greetings from Yatra.com!
Regret the inconvenience caused. We have contacted the airline and as per them, you were no show in the flight. Hence, we can only process the refund after deducting the no show charges. Would like to inform that refund is under process and it will take 5-7 working days to be credited into your account.
Should you require any further assistance, please call us on[protected] alternatively write on [protected]@yatra.com.
Best Regards,
Yatra Care