Yatra.com — andaman package reference no.S1272353

Address:

New Delhi, Delhi

Booking reference id S1272353. My name is Kunwar manish singh, presently serving in national security guard on the post of Captain. i am writing this feedback for following and please take a note a note of them so that no one suffers like i did during the trip. 1. I am deeply regretting booking my travel trip planned by yatra. I experienced my worst holidays just because some of your employee did not want to their job properly. 2.It seems that yatra wants full advance money but worst services were provided. 3.Services as quoted while booking were not provided. 4.Mr shyam, yatra representative who made a false committment and false promises for making me take the trip were so inappropriate and unethical ( for example - Providing a veh at my disposal for which i got a custom made package and paid extra amount for it, later on it was mentioned in itenary for non availabilty of veh at my disposal which rendered me lots of inconvenience.) 5. No assistance or no representative from yatra came to meet on arrival as mentioned while booking. 6. Hotel condition- selection of very low standard of hotels with no view and minimum facilities 7. No response from call centres after repeated complaints before and during the trip. 8. Miss rekha ;yatra call centre rep poor performance after repeated request she registered my complaint ref complaint no. 14425320 and never cared enough to reply back and made me suffer on every day during the trip. 9. It seemed everyone in yatra.com just cared for the booking of trip and advance money and once the money was transfer not a single person bothered or cared for the trip or services. 10. I am also taking this attrocious service of your to Consumer court. 11. Thank you for your bad services and i will never recommend any of my friends or relatives for choosing yatra. Capt kunwar manish singh Address- 52 SAG NSG, PUSHPANJALI FARM HOUSE SAMALKHA, NEW DELHI PIN-110037 MOBILE NUMBER- [protected]