Yatra.com — cancellation of e-ticket not possible

Address:Coimbatore, Tamil Nadu

Respected Sir or Madam, i had booked my train ticket from coimbatore to chennai (to and fro) .Now i wanna cancel my ticket but there is no details showing i have booked a ticket in yatra.com YATRA REF NO.[protected] PNR NO.[protected] TRANSACTION ID :[protected] TRAIN NO AND NAME 12674/ THE CHERAN EXPRESS
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Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
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Dear Kanchanaramesh,

Thanks for sharing your reference ID. We’ll get back to you shortly. Apologies for the inconvenience.

Best Regards
Yatra Care
Dear Kanshanaramesh,

We truly apologize for the inconvenience you have faced in this regard. We have cancelled the booking on your request and have processed the refund of INR 880 on 03rd Jul under booking reference #[protected]. The credit for this transaction would appear in your account within the next 4-5 working days.

Best Regards
Yatra Care

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