[Resolved]  Yatra.com — Extra amount charged after successful booking

Address:

Hyderabad, Andhra Pradesh

Dear sir, I booked my a flight in the morning of the 19th. A payment of Rs.23484 was processed on successful booking. An hour later i get a call reporting that my flight wasnt booked or it was left uncofirmed. I told the latter that i have a receipt on the matter. I was told to pay a sum of Rs. 4000 by the latter for confirming the ticket. The conversation after several hours was forwarded to Mr. Richard Anthony who later said there were no more seats left in the flight that i payed for. He suggested me a different flight and told me to pay an excess of Rs 5500 exactly for ticket confirmation. Since i was in a hurry, i accepted after a heated conversation. This is a complaint regarding your company policies. Dont accept money untill you confirm my ticket. I want an official apology and moneyback(extra amount of Rs.5500 charged) for the problems you've caused me. Reply to me on suhail.[protected]@gmail.com or i will move to the consumer courts. Thank you, Amjad ali