[Resolved]  Yatra.com — Haven't refunded my money yet

Address:Chennai, Tamil Nadu

I had booked a flight ticket for the date of 11/07/14 from Chennai to Kolkata on 08/07/14 at 10.40 pm.I did my payment through net banking and it showed that money has been debited from my bank account but didn't return to the booking page but showed that access denied. Within sometime I got a call from Yatra.com support telling that my ticket hasn't booked yet and I had to book again in order to confirm it.I told him to credit the amount of Rs.17568 first to my account and I will book the next day once I check the amount being credited tomy bank acoount. He told within 24 hrs it will be credited but not yet done.I request Yatra to refund my money asap.
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2021
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Bhanu,

Apologies for the trouble. Please share your contact details and we’d get back to you shortly.

Best Regards
Yatra Care

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yatra Online / YatraTrip.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    80%
    Complaints
    2577
    Pending
    348
    Resolved
    1922
    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
    View all Yatra Online / YatraTrip.in contact information