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through the booking reference YT 13320807 i had done hotel booking through yatra.com..they give me hotel confirmation no. YATA[protected] and confirmed my hotel reservation at orcha resort ..When i reached orcha resort on the day of my reservation this is 7-10-14..The hotel informed me that there was no such reservation Me and my wife waited for 4 hours at orcha resort hoping that the reservation wil materialise.There by yatra.com made alternate arrangement at a very shameful hotel(orcha residency)..As the conditions were very deplorable we checked out of the hotel, and made our arrangement at Hardik resort.Iwould like to have the following compensation: 1. Rs 1700 hotel Hardik expenses 2.Rs 3400 paid to yatra.com for hotel orcha resort 3.Rs 1374 travel expenses 4.Rs 5000 damages for harrasement Total 11474 REGARDS VIKRAM MALHOTRA Was this information helpful? | |||
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. | |||
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Thanks for sharing your reference ID. We’ll get back to you shortly. Apologies for the inconvenience.
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Yatra Care