[Resolved] Yatra.com — Horrible Leh experience | |||
We booked a leh trip from yatra and it was the worst exp of our life. They stuff 8 people in one car, we had no place to even move and there are 7 hour journeys for which we need to sit in a constricted position. The worst was our tour administrator from yatra who was the most arrogant, conceited and un-responsive person. when the entire group raised and issue and requested another car, he said he will check and get back to us, but never did. on the last day he avoided contact with us and did not even have the courtesy to tell us on the status of another car. How can 8 people sit in 1 car for 7 days !!! it was pure torture. I am ensuring that every single individual i know at work and in person cancells their booking and i have put up negative comments about yatra on every social media platform so that it goes viral and no one ever decides to travel with this fraud arrogant company. In fact the stuffy car was so bad that it broke down in the middle of no where and we had to carry 20kgs of our own luggage and walk 7km to the next village. I think the tour operator has single hadedly ruined the reputation of yatra for all times to come. I will consider it my personal mission to ensure that yatra has as much neagtive feedback and reduction in business as humanly possible.Our ID number is 'yatra=[protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Customer,
We are sorry to learn that your holidays plan did not go smoothly. Thank you for taking the time to provide us your feedback. We have escalated the same to our Team Leads to enable them to take the appropriate action to ensure such instances do not recur. We look forward to have you plan your future travel with us so we can ensure giving finest of our services and improve on our customer experience.
Best Regards
Yatra care
We are sorry to learn that your holidays plan did not go smoothly. Thank you for taking the time to provide us your feedback. We have escalated the same to our Team Leads to enable them to take the appropriate action to ensure such instances do not recur. We look forward to have you plan your future travel with us so we can ensure giving finest of our services and improve on our customer experience.
Best Regards
Yatra care
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Best Regards
Yatra Care